Paragon COVID-19 Information

3 month payment holiday details

The payment holiday will apply if customer is up to date on their payments, not in arrears, and they can confirm that they’ve been affected – directly or indirectly – by Coronavirus.

How to apply

Please email us at with the subject header ‘Payment Holiday’, along with your full name, mortgage account number(s), buy-to-let property address and telephone number. We will contact you when we have confirmed full details. Or visit the online resource here

How will the payment holiday affect my mortgage ?


Will the payment holiday affect my Credit Score ?

No – But it’s important NOT to cancel your Direct Debits before you have spoken to us to arrange a payment holiday as this could be registered as a missed payment on their credit file.

Remortgaging during payment holidays


Product Switches during payment holidays


Product Switches are completely free with Switch Rates – to check your eligibility send us an enquiry.

Lending Restrictions


Offers will be extended on a case by case basis by 3 months, subject to eligibility criteria and confirmation their circumstances have not materially changed.

Useful Links & Contact Numbers

Paragon COVID-19 Information

UK Government COVID-19 Information site

Money Advice Service adminPosted on April 4, 2020 | Categories COVID-19 Mortgage Information, Paragon Mortgages | Tags , ,