3 month payment holiday details
The payment holiday will apply if customer is up to date on their payments, not in arrears, and they can confirm that they’ve been affected – directly or indirectly – by Coronavirus.
How to apply
Call the mortgage servicing team on 03453191200
How will the payment holiday affect my mortgage ?
Will the payment holiday affect my Credit Score ?
|No – But it’s important NOT to cancel your Direct Debits before you have spoken to us to arrange a payment holiday as this could be registered as a missed payment on their credit file.|
Remortgaging during payment holidays
Only like-for-like remortgages allowed.
Product Switches during payment holidays
Product Switches are completely free with Switch Rates – to check your eligibility send us an enquiry.
Remortgage business ONLY. Maximum LTV is 60% on all products
Offers will be extended on a case by case basis by 3 months, subject to eligibility criteria and confirmation their circumstances have not materially changed.
Useful Links & Contact Numbers
Metro Bank COVID-19 Information https://www.metrobankonline.co.uk/coronavirus/coronavirus-personal-customers/
UK Government COVID-19 Information site https://www.gov.uk/coronavirus
Money Advice Service https://www.moneyadviceservice.org.uk/en/articles/coronavirus-and-your-money